Return & Refund Policy
30-Day Return Policy
We offer a 30-day return window from the date you receive your order. If you’re not satisfied with your purchase, you can request a return within this period.
Eligibility for Return
To be eligible for a return:
The item must be unused and in its original packaging
You must contact us first before sending the item back
Returns without prior approval will not be accepted
To request a return, simply email us at: info@welcomestationary.com
Return Method
You can return your items by mail only.
Once your return is approved, we will send you:
A return shipping label
Instructions on how and where to send the package
Return Shipping Costs
If the Product is Defective or We Sent the Wrong Item:
We cover 100% of return shipping
You pay ₹0 for shipping
No re-stocking fee
If You Changed Your Mind or Ordered by Mistake:
You pay the actual return shipping cost
No re-stocking fee
Items That Cannot Be Returned
Sale or discounted items
Gift cards
Exchanges
Need a different item?
The fastest way is to:
Return the item you received
Once we accept the return, place a new order for the item you want
Refunds
Once we receive and inspect your returned item:
We’ll notify you of the approval status
If approved, your refund will be sent to your original payment method within 10 business days
If it’s been more than 15 business days since we approved your return and you haven’t received a refund, contact us at info@welcomestationary.com
Need help? We’re here for you!
Email: info@welcomestationary.com